Identity Card
It serves the population every Wednesday from 8:00 am to 4:00 pm
Telephone: 45-913358 and 45-912829
Address: 17th Street between 54 and 56 Jagüey Grande, Matanzas
Hours: Monday to Friday from 8:00 a.m. to 4:00 p.m. and Saturdays from 8:00 a.m. to 12:00 p.m.
Legal basis that supports the procedures:
• Decree - Law No. 248/2007 on the Identification and Voter Registration System.
• Resolution No. 6, Regulation of Decree / Law 248 of the Voter Registration and Identification System.
• Decree 141 of 3/24/1988, in its article 5, defines the Contravention Regime of the Identity Card System.
• Decree No. 217/97, of the Council of Ministers for the regulation of migration to the country's capital.
• Decree No.293 / 2011 amending one of the sections of Decree Law 217/97 of the Council of Ministers
• Decree-Law No. 32 of the State Council
• Decree No. 305 of the Council of Ministers
• Resolution No.343 of the Ministry of Finance and Prices
• Resolution No. 43 Ministry of the Interior
• Decree No. 26 of the Council of Ministers
PROCEDURES FOR THE ID CARD
Minor card
Birth registration: Procedure carried out within a year of birth. The Minor Card will be requested at the hospital where the act of birth occurs, for this the model made by the Civil Registry official will be used, where the data regarding the birth are recorded, It will be noted as the minor's official address and Registry, the one that appears in the mother's identity document. Failing that (deceased), that of the father or legal guardian will be recorded.
Registration of birth out of date: This procedure is carried out whenever the minor is between the ages of one year and up to 16 years of age, the application can be made at the municipal procedures offices.
Identity procedures for minors can be carried out from any Paperwork Office in the country, regardless of the place of residence, except for changes of address, which must be formalized in Paperwork Offices of the province where the home is located.
Requirements for the Minor Card procedures:
• Minor Card subject to change, except for the reason for Loss.
• Birth certificate for the error correction process.
• 1 photo size 4x5 cm. for the photo update from the age of 12.
• The photo update is optional and will be done from 12 years of age.
• Stamp stamp worth 5 pesos national currency for all types of requests.
Duration time:
The delivery of the Child's Card requested at the hospital must be made before 72 hours after the birth.
The delivery of the Minor's Card requested in the Municipal processing units must be made on the day.
Identity card
Identity Document Request
The request for the identity document can be made from any Paperwork Office in the country, regardless of the place of residence, except for changes of address, which must be formalized in Paperwork Offices of the province where the home is located.
The identity document can be requested for the following reasons:
Deterioration
Lost
Arrive at 16 years of age
Change of address
Error correction
Legal change
Demobilized FAR
Release from prison
Entrance to the country
Deterioration: When the identity document due to its physical condition does not allow the owner to be identified.
Loss: when the owner loses or steals the identity document and cannot present it for the process they request.
Correction of error: it is any modification, suppression or addition of data in the general information of the owner, provided that they do not constitute substantial changes in the identity of the person, for example, names and surnames and the year of birth. Changes or modifications in the names of the owner's parents, in the volume and folio, at the place of birth, those associated with the Registry of Civil Status are also considered error correction.
Legal change: the modifications, deletions or additions in the general information of the citizen and year of birth that generate a substantial change in the identity of the person, these modifications are made by the court and the birth certificate issued by the Civil Registry must be recorded in the observations the number of resolution or sentence by which the modifications were made.
Change of address: it is the update of the address register from the citizen's request and with the consent of the owner of the property where they intend to reside. Changes of address can be requested on a temporary or permanent basis.
Transitory: it can be requested from 1 month to 1 year and renewable as many times as the parties wish.
Permanent: indefinitely, until the owner makes a new movement in the address register.
General documents to present for any of the types of address changes:
For both types of address changes it is mandatory :( when the stay is from 30 days and indefinitely.)
Physical presence of the citizen who is going to make the change of address, except those under 12 years of age and the mentally disabled who are represented by their parents or legal guardian.
Physical presence of the property owner or owners with their identity documents, except those owners who are minors and are represented in this act by their parents or legal guardian.
In the act of requesting the identity document, the presence of the holder is compulsory, except for those cases that due to force majeure, are unable to attend. This individual must be evaluated by the Head of Office for its differentiated treatment.
Physical presence of the property owner or owners with their identity documents, home ownership title, except those owners who are minors and are represented in this act by their parents or legal guardian.
For the photo of the identity document, people dressed in military uniforms will not be accepted, nor will security and protection agencies, likewise they are not allowed in the locker room, shirts (men) and caps (women).
In cases of Mentally Disabled, the request will be made by a parent or legal guardian.
The paperwork tax for all types of requests for the new identity document format is 25.00 pesos (CUP), which includes a photography service.
Duration time:
The term of delivery of the identity document established 15 business days.
Requirements for the identity card procedures:
• Identity document subject to change, except for loss procedures.
• Birth certificate for the error correction and legal change procedures.
• Prison Release Model for the Prison Release procedure.
• FAR Licensing Model for the FAR Exit procedure.
• For the procedure for arrival at 16 years of age, if the minor's card was not updated at 12 years of age, the mother, father or legal guardian of the young person must be presented at the time of the request for the identity document.
• Stamp stamp worth 25 pesos national currency for all types of requests.
Requirements for identity procedures whose owner is declared legally incapable:
Disability Order issued by the court that accredits the mental disability of the citizen.
Document object of the change, except for the procedure for loss.
Birth certificate for the process of error correction or legal change.
The physical presence of your legal guardian.


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